Let’s be honest – pretty much every business says they offer great customer service. That’s the kind of thing that sounds good in an advertisement, so most companies will include some statement about the kind of service they offer when seeking new customers.
Unfortunately, not all businesses really take customer service as seriously as they claim. In many cases, it’s little more than talk, and the service you’ll receive in the end is going to be disappointing. That’s never the case with Anaheim Town Car Services, however. We’ve been able to stay in business for twenty years because we back up our promises with action. Reserve your ride today to see what we are all about!
A Different Approach
The first way you can see the difference in how we operate compared to our competition is found in our booking strategy. Most car services pack in as many bookings as they can possibly fit into their schedule, and then they hope to figure it all out later. Sometimes, they make it to all of those bookings on time – and sometimes they don’t. In an effort to maximize profits, these car services leave many of their customers frustrated and behind schedule.
That approach just doesn’t work for us. Instead, we limit the number of bookings we accept so we can make sure that everyone gets the service they deserve. Could we squeeze a few more customers into our schedule? Maybe – but we aren’t willing to take a chance on failing to deliver the top-notch service that our customers expect. We leave space in our schedule so our drivers can attend to the needs of each client and show up on time, every time.
There is nothing enjoyable about sitting down in a dirty car for your trip to Disneyland. That’s not the kind of experience you had in mind when you hired a car service for this vacation, and it’s not what you will get when you work with Anaheim Town Car Services. With us, you can be sure that any vehicle that arrives to take you and your party to your destination is going to be properly cleaned and suitable for the trip.
Car services that don’t truly prioritize customer service won’t make the extra effort to take care of this point. Instead, they’ll cut corners when cleaning the car after the last ride, or they will simply skip cleaning it entirely. It’s the attention to these basic details that has helped us stand out ahead of the competition for many years.
In the end, you can’t have a good experience with a car service unless you are treated fairly from a pricing perspective. Let’s face it – a trip to Disneyland can be costly, and it’s important to know exactly how much the journey is going to cost before you set out. Unfortunately, many car services aren’t able to give you an exact – and fixed – quote, instead waiting to see how long the journey takes before finalizing your billing. That means you can’t quite be sure how much you are going to spend on the car service trip, and your cost might wind up being quite a bit higher than you expected. This is common because traffic in Southern California is notoriously crowded, so many times your ride will take longer than initially planned.
At Anaheim Town Car Services, we don’t think this is fair. A company that is truly committed to great customer service is going to make sure customers are never surprised or caught off guard by how much they have to pay – so we provide our customers with fixed rates for our service. So, if you need a car service John Wayne Airport to Disneyland, you can book that trip with us and know exactly how much it will cost right from the start. The only variable in that pricing will be any gratuity you decide to add to the bill at the end of the ride, and that is entirely at your discretion.
If you have been disappointed by other car services previously, or if this will be your first time using a car service and you want to make sure the experience is a good one, book with Anaheim Town Car Services today. Taking a car service John Wayne Airport to Disneyland will make your travel a breeze and you’ll be able to relax and look forward to all the fun you are going to have in the park. We’d be proud to be a part of your journey!