Cancellation Policy

Sometimes things don't always go as planned, and for that reason we have made our cancellation policy as simple and straight forward as possible.

To avoid any charges, all cancellations must be made at least 2 hours prior to the scheduled pickup time. For cancellations that are received less than 2 hours prior to the scheduled pickup time, 30% of your reservation total (excluding gratuity) will be charged. If your cancellation is received after the scheduled pick up time or in the event of a no-show, the full reservation total (excluding gratuity) will be charged.

To make a cancellation please use our contact form or give us a call at (714) 381-9897.